In this article, discover the trends we are seeing in relation to recruitment for disability employment services and jobactive positions. Read on to find out how roles are being impacted by the soon to be implemented New Employment Services Model and the skills and experience our employment services clients are currently looking for.
In our experience as a trusted recruitment advisor to the employment services sector, our clients are dealing with significant change. As we near the pointy end of the delivery of DES and jobactive contracts, recruitment to improve performance is well and truly underway.
With star ratings on hold and engagement with participants dropping, many providers have found themselves struggling with contract performance. The focus on contract performance is particularly prevalent as we are now past the halfway mark with the DES contract. The industry is about to wave goodbye to jobactive and welcome the New Employment Services Model that aims to reform employment services for job seekers, employers and providers. It will replace the jobactive program from 1 July 2022.
Pressure to Perform
Our provider clients acknowledge they are feeling under pressure to ensure that they are performing on contract delivery. Consequently, we are seeing staff changes as more performance focused staff members are recruited at both front line and site management level. At Parkhouse Bell we are being asked to source candidates who have a proven history in delivering to targets and KPIs from within the employment services sector primarily, with the odd few happy to look outside the sector at industries such as sales, marketing, and recruitment. Candidates in employer engagement and business development roles are hot property right now!
Skills in Demand
Attributes we are being asked to look for in candidates include the abilities to form relationships and influence others. Providers are also looking for people who will act proactively and ‘join up the dots’ – in other words, problem solvers. These skills will also be important for the new Provider Performance Framework which will be introduced to ensure employers and job seekers received a quality service that meets their needs.
High performing providers will receive early and regular licence extensions while poor performers will not have their licences renewed. They will exit the market, providing a strong incentive to achieve high performance!
As the industry evolves under this new framework, we continue to keep our finger on the pulse of developments and the changing requirements for executive and candidate search. If you are a star performer in this sector and it is time for a change, get in touch, we can help you find your next role. We have several exclusively listed roles in this sector that are waiting for someone like you!
If you want professional recruitment advice for employment services contact Samantha Smith samantha.smith@parkhousebell.com.au. Parkhouse Bell. Parkhouse Bell is an executive search and recruitment company specialising in the employment services, vocational education, community and disability services sectors.
